Get the Help You Need, When You Need It – Without the Hassle
I have been working with Rachael for over 6 months now and there are no words to describe how awesome she is.
Her actual skillset is extensive and she is fast but beyond this she exhibits a much rarer quality that when brought to bare on my business has had incredible results and that is the quality of care.
She cares for the business and incredibly for me too as a person which has had an incredibly positive impact on the quality of life of both our business and workers, myself especially. I can not recommend her more highly and would be delighted to discuss this with you should you wish to contact me.
Rachael is a qualified Human Resources and Health & Safety Officer with over seven years of experience, complemented by a strong administrative background.
Holding a Diploma of Human Resource Management and a Certificate III in Business Administration, Rachael has developed a versatile skill set that allows her to offer a wide range of virtual assistant services.
Currently, working in a Mobilisation and Administration role, where she efficiently manages accommodation and flight bookings, along with handling client billing for completed projects, ensuring smooth operations and timely execution.
Previously, Rachael spent over six years in HR and Recruitment, where she developed job descriptions, managed recruitment processes, and handled compliance and employee onboarding. Additionally, she was responsible for administering health & safety protocols, conducting workplace audits, and overseeing employee welfare.
In earlier roles as an Office Manager and Accounts Manager/Payroll Officer, Rachael successfully managed day-to-day operations, payroll, accounts, employee rostering, and facilitated seamless communication between teams and clients.
With a passion for continuous improvement, she excels in fast-paced environments and is highly adaptable to new challenges. Her extensive background in HR, health & safety, administration, and billing equips her to provide reliable, tailored support to businesses across various industries.
Our Administrative Support services are designed to streamline your daily operations and keep your business running smoothly. We handle essential tasks such as scheduling appointments, managing emails, organizing files, preparing reports, and providing customer support. Our Email Support ensures your inbox is organized, responses are timely, and important messages are prioritized. From sorting and drafting replies to managing email campaigns and reducing inbox clutter, we ensure you never miss a crucial communication. Whether it’s coordinating meetings, making travel arrangements, or performing general office management, we free up your time so you can focus on strategic decisions and business growth. Trust us to take care of your day-to-day administrative tasks with efficiency and professionalism.
Finding the right talent is crucial to your business’s success, and our Recruitment Assistance service is here to make the hiring process seamless and efficient. We offer end-to-end support, from creating tailored job descriptions and posting vacancies on relevant job boards, to screening resumes and conducting initial interviews. Our service ensures that you receive a shortlist of qualified candidates who match your company’s culture and requirements. We handle interview scheduling, communication with candidates, and provide ongoing support throughout the hiring process. Whether you're looking for temporary staff for short-term projects or permanent employees for long-term growth, we simplify recruitment to save you time and help you find the best fit for your team. Let us help you build a skilled and motivated workforce, so you can focus on what matters most—growing your business.
Our HR Support services provide expert guidance on managing your workforce and navigating the complexities of employee relations. We offer help with employee onboarding, benefits administration, performance reviews, and compliance. We also assist with conflict resolution, maintaining workplace policies, and providing advice on handling disciplinary actions. In addition, our Policy Writing services ensure your business is equipped with clear, comprehensive policies that align with industry regulations and your company’s values. From creating employee handbooks to health and safety guidelines, we help you establish policies that foster a positive, compliant work environment. Whether you're a small business or a growing enterprise, we ensure that your HR practices and policies are efficient, compliant, and tailored to your company’s culture.
Our Mobilisation Services ensure that your teams, projects, and resources are efficiently transitioned and ready for action. We specialize in managing the logistics of mobilizing personnel, equipment, and resources for large-scale projects, including travel arrangements, accommodation, and necessary documentation. With extensive experience mobilising for industry giants like BHP, FMG, Roy Hill, and MRL, we have a proven track record in ensuring smooth transitions to site.
Accurate data entry is vital for maintaining the integrity of your business records. Our Data Entry service offers fast and reliable solutions for managing large volumes of information. Whether it’s entering data into spreadsheets, updating CRM systems, inputting customer or inventory data, or handling forms, we provide precise and error-free data management. We also ensure that your data is organized and easy to access, saving you time and allowing you to focus on critical business functions.
Managing finances can be time-consuming, which is why our Accounts Payable/Receivable service is here to help. We take care of invoicing, tracking payments, processing bills, managing vendor relationships, and ensuring timely payments to keep your financial operations running smoothly. We also assist with collecting outstanding receivables and follow-up communication, ensuring that your business maintains a healthy cash flow. Our goal is to provide accurate financial records and minimize the administrative burden on your finance team.
Our Social Media Management service helps you build a strong online presence and engage with your audience effectively. From creating and scheduling posts to managing interactions and analysing performance, we handle all aspects of your social media accounts. Whether you're on Facebook, Instagram, LinkedIn, or other platforms, we ensure your brand message is consistent, engaging, and aligned with your business goals. Let us take the stress out of social media, so you can focus on what matters most—growing your business and connecting with your customers.
In addition to our core services, we offer a range of customized solutions to meet the specific needs of your business. Whether you require assistance with social media management, customer service, market research, content creation, event planning, or project management, we are here to help. Whatever your operational needs, we work closely with you to provide flexible, tailored support that enhances efficiency and supports your business goals.
Step 1 – Explore who I am and what I do
Take a moment to learn more about my background and the services I offer.
Step 2 – Complete the Questionnaire and Book Your Call
Fill out the short questionnaire to help me understand your needs, then schedule your free call at a time that works for you.
Step 3 – Let’s Discuss Your Business Needs
During the call, we’ll chat about your business goals, and I’ll assess how my services can best support your needs. Together, we’ll determine if we’re the right fit for each other.
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